Product Issuer: Kimberley Jayne Hair & Makeup

ABN: 15 817 455 629

1/133 Lawes Street, East Maitland NSW 2323

 

1. These Terms

1.1. You agree to these terms when you purchase, activate, redeem, enquire or attempt to use a gift voucher.

1.2. The issuer may amend these terms at any time without notice.

1.3. Where you purchase these gift vouchers as a personal or business gift, or for other business uses approved by the issuer, you must ensure that the end gift voucher holder is made aware of these terms, including the expiry date.

2. Purchase of Gift Voucher

2.1. The Issuer issues gift vouchers electronically and in store.

2.2. Gift vouchers may be purchased from the issuer, Kimberley Jayne Hair & Makeup (www.kimberley-jayne.com.au) or in the salon (1/133 Lawes Street, East Maitland NSW 2323).

3. Redemption of Gift Voucher

3.1. A gift voucher has no value unless activated in the issuer’s system and payment has been made.

3.2. A gift voucher may be redeemed for goods and services purchased from Kimberley Jayne Hair & Makeup.

4. Expiry Date

4.1. In line with Australian Consumer Law, a gift voucher expires 36 months (3 years) from the date of issue.

4.2. Any balance remaining on a gift voucher after the expiry date will not be able to be redeemed by the gift voucher holder.

4.3. A gift voucher cannot be re-activated at any time.

5. Exclusions

5.1. A gift voucher cannot be reloaded, used for cash advances or redeemed for cash.

5.2. A gift voucher cannot be used to purchase other gift vouchers.

5.3. A gift voucher cannot be exchanged for a different brand, denomination or type of gift voucher.

6. Transaction Enquiries

6.1. The gift voucher balance and expiry date may be checked by you at any time by:

(a) contacting the issuer at [email protected]

6.2. The system will be conclusive evidence of the balance, history and expiry date of a gift voucher.

7. Lost and stolen gift vouchers

7.1. A gift voucher must be treated as cash as it will not be reissued, refunded or honoured if lost or stolen.

8. Liability

8.1. Gift voucher holders are responsible for the use and safety of their gift voucher at all times.

8.2. To the extent permitted by law, the issuer and it's related entities are not liable to any person for any loss or damage (including direct or consequential loss), nor will they be in default of these terms for failure to observe or perform any of their obligations under these terms, for any reason or cause, which could not, with reasonable diligence, be controlled or prevented.

9. Promotion Activities

9.1. The issuer does not permit the use of gift vouchers in connection with any marketing, promotion or advertising activities without prior written consent of the issuer.

9.2. Gift vouchers may not be used in a manner that implies that a person, business, product or service is endorsed or sponsored by or affiliated with the issuer or any of their related entities.

10. Privacy

10.1. Personal information may be collected by the issuer at the time of purchase or redemption of a gift voucher. Persons subject to these terms consent to the use of their personal information in accordance with the Privacy Policy unless they advise otherwise.

11. Enquiries and Complaints

Where a person has a complaint or enquiry about gift vouchers, they should contact the issuer at [email protected]

Gift voucher terms of use updated and valid as of 05 August 2022.